Trade Contacts
Plant and Plant Product Imports and Exports
Not sure who to contact? We can help!
Select an option from the list below.
- pay user fees or ask about user fee-related policies
- ask questions about using the Automated Commercial Environment to submit APHIS-required import data for plants, animals, or their products
- bring plants or plant products into the United States when traveling or ask about import or transit permits and requirements for plants, plant products, or related materials
- ask about offshore agricultural commodity preclearance activities in foreign countries or offshore certification programs
- become an approved facility to handle regulated garbage or ask about related policy
- report illegal or smuggled agricultural products or learn how to import agricultural goods legally
- check the status of a propagative material shipment, notify us of a pending shipment, or ask about local clearance processes
- check the status of product that is located at a USDA plant germplasm facility
- find an export certification specialist in my State or ask about export requirements for plants or plant products
Agricultural Quarantine and Inspection User Fees
APHIS and U.S. Customs and Border Protection work together at our Nation's ports of entry to provide Agricultural Quarantine and Inspection (AQI) services. Contact our program specialists for questions about AQI user fees, including payments, how we set the fees, and related policies.
Cost and Fee Analysis Division
Email: aqi.user.fees@usda.gov
Phone: 301-851-2338
For financial and remittance submission questions:
Accounts Receivable Team
AQI Accounts Receivable Team
USDA, APHIS, AQI
P.O. Box 979044
St. Louis, MO 63197
USDA, APHIS, AQI
Attn: Gov’t Lockbox, P.O. Box 979044
1005 Convention Plaza | St. Louis, MO 63101
For U.S. Customs and Border Protection (CBP) policy questions:
CBP’s Agriculture Program and Trade Liaison Process Resolution and Risk Management branch
CBP Agriculture Programs and Trade Liaison
Email: aptlprocessres@cbp.dhs.gov
Automated Commercial Environment
Contact APHIS' Automated Commercial Environment (ACE) team if you have technical questions about using the APHIS Core Message Set to file APHIS-required import data in ACE for plants, animals, or their products.
APHIS Core Message Set Help Desk
Email: ace.itds@usda.gov
Phone: 833-481-2102
ACE Team
Email: ace.itds@usda.gov
Import Permits and Requirements for Plants and Plant Products
Travelers and importers may contact specialists with APHIS' Plant Protection and Quarantine (PPQ) program for a wide range of questions. We can advise on permits and requirements for importing plants and plant products (including wood, wood products, endangered plant species, and transit shipments) and what products are and are not allowed into the United States from abroad. We can also answer questions about permits for plant pests, plant pathogens, biological control agents, bees, plant pest diagnostic laboratories, soil, soil microbe isolation laboratories, Federal noxious weeds, and parasitic plants.
For help with transit permits (PPQ Form 586):
Transit Permits Team
Email: ppq.transit.permits@usda.gov
Phone: 877-770-5990
For help with controlled import permits (PPQ Form 588):
Controlled Import Permits Team
Email: controlled.import.permits@usda.gov
Phone: 301-851-2046
For help with postentry quarantine permits (PPQ Form 546):
Postentry Quarantine Permits Team
Email: plantsforplantingpermits@usda.gov
Phone: 301-851-2322
For general questions:
Plant Permits Team
Email: plantproducts.permits@usda.gov
Phone: 877-770-5990
For questions about CITES (endangered plant species)
CITES Team
Phone: 301-851-2347
For questions about permits for regulated organisms and soil:
Pest Permits Team
Commodity Preclearance and Offshore Monitoring Programs
Importers, producers, growers, industry representatives, and others may contact specialists with APHIS' Plant Protection and Quarantine program for questions about our preclearance and offshore certification activities. This includes offshore agricultural commodity preclearance activities in foreign countries, certification of offshore plant production facilities in foreign countries, and the Offshore Greenhouse Certification Program.
Preclearance Team
Email: aphis-ppq-pop-pmt@usda.gov
Regulated Garbage
U.S.-based companies, aircraft cleaners, cartage firms, fixed-base operators, and others may contact APHIS plant health program specialists for questions about handling regulated garbage. We can advise on current policy for handling regulated garbage at U.S. ports of entry and, for those interested, assist you in becoming an approved facility.
To become an approved facility:
Regulated Garbage Facilities
Field Operations, c/o AQI VMO Director
2150 Centre Ave., Bldg. B
Fort Collins, CO 80526
To ask about the policy:
Regulated Garbage Policy Team
Phone: 301-851-3128
Smuggling Interdiction and Trade Compliance
Contact APHIS' Smuggling Interdiction and Trade Compliance staff if you think an agricultural product was imported into the United States without proper clearance. We can also answer questions about how to import agricultural goods (including animal products and byproducts) legally.
Smuggling Interdiction and Trade Compliance
Email: sitc.mail@usda.gov
Fax: 800-877-3835
Plant Inspection Stations
Most imported plant material intended for propagation must transit through a USDA Plant Inspection Station to complete clearance and processing. Contact your nearest station to check the status of a shipment or notify us of a pending shipment. Our staff can also answer questions about local clearance processes.
Plant Germplasm Quarantine Program
Importers may contact APHIS' Plant Germplasm Quarantine Program for questions about the status of a product at one of our facilities.
Plant Germplasm Quarantine Program
Phone: 301-313-9315
Export Certification
APHIS has Certification Specialists nationwide with expertise in export programs for plants and plant products. Contact the specialist in your State for questions about requirements for exporting commodities to another country.
International Services
International Services Offices
APHIS has Foreign Service Officers and staff in nearly 30 countries overseas. Contact a specific office for questions about available animal and plant health inspection services in that country. Some countries are serviced by staff in other countries. Your contact office may be in another country.
Animal and Animal Product Imports and Exports
Not sure who to contact? We can help!
Select an option from the list below.
- ask about importing or inspecting a live animal from a foreign country, quarantines, or export inspections
- check international pet travel requirements or ask about endorsing an export or health certificate for live animals
- ask about endorsing an animal product export certificate or related questions
- schedule an inspection for animal products
- ask about importing animal products into or transiting them through the United States, confirm current trade restrictions, or check related testing requirements
- ask about importing live animals into or transiting them through the United States, confirm current trade restrictions, or check related testing requirements
- ask questions about using the Automated Commercial Environment to submit APHIS-required import data for plants, animals, or their products
- ask about permit requirements to import dogs for resale or adoption or get help applying for a permit
- request an evaluation of animal health status for a foreign region or ask about the risk assessment process or related topics
Port Services (by State)
APHIS Veterinary Services oversees animal inspection and quarantine activities at ports throughout the United States. Contact your nearest Port Services office for questions about import inspections at a port of entry, quarantine of animals arriving from a foreign country, requesting approval as a private animal import quarantine facility, or scheduling an inspection for animal export.
Export Trade Services (by State)
APHIS has animal health officials available nationwide with expertise in export requirements for animals. Contact your nearest office for questions about international pet travel requirements (including health certificate endorsement) or endorsing an export or health certificate for live animals.
Animal Product Export Certificate Endorsement or Related Questions
For animal product export or certificate endorsement questions, select your State to email the appropriate office and include "Animal products: endorsement or question" plus your State's name in the subject line.
Animal Product Export Facility Inspections
For animal product export facility inspection requests, select your State to email the appropriate office and include "Facility Inspection" plus your State's name in the subject line.
Animal Product Import and Export
Contact APHIS' Animal Product Import and Export team for questions about current trade restrictions, testing requirements for international trade, importing an animal product into the United States, or transiting an animal product through the United States.
Animal Product Import and Export
Email: apie@usda.gov
Phone: 301-851-3300
USDA-APHIS-VS
4700 River Rd., Unit 40
Riverdale, MD 20737
Email is preferred. For urgent requests, state "URGENT" in the email subject line.
Live Animal Import and Export
Contact APHIS' Live Animal Import and Export team for questions about current trade restrictions, testing requirements for international trade, importing a live animal into the United States, or transiting a live animal through the United States.
For questions about import permits or permit applications:
Live Animal Import Permit Team
Email: laipermits@usda.gov
Phone: 301-851-3300
For general questions related to the import of a live animal:
Live Animal Import and Export
Email: laie@usda.gov
Phone: 301-851-3300
For urgent requests:
Shanna Siegel
Email: shanna.l.siegel@usda.gov
Phone: 301-851-3455
Automated Commercial Environment
Contact APHIS' Automated Commercial Environment (ACE) team if you have technical questions about using the APHIS Core Message Set to file APHIS-required import data in ACE for plants, animals, or their products.
APHIS Core Message Set Help Desk
Email: ace.itds@usda.gov
Phone: 833-481-2102
ACE Team
Email: ace.itds@usda.gov
Import Permits (Dogs for Resale and Adoption)
APHIS' Animal Care program works with partners at U.S. ports of entry to make sure dogs imported into the United States for commercial sale or adoption meet the Animal Welfare Act's health, age, and vaccination requirements. Contact our team if you have questions about import permit requirements for these dogs or need help applying for a permit.
Live Dog Import Permit Team
2150 Centre Ave.
Bldg. B, Mailstop 3W11
Fort Collins, CO 80526
Regionalization Evaluation Services
Importers, foreign governments, and others may contact APHIS' Regionalization Evaluation Services for questions about regionalization or compartmentalization evaluations, commodity trade requests, the risk assessment process, and risk mitigation measures.
Regionalization Evaluation Services
Email: askregionalization@usda.gov